Terms of Use of the "MyDoctor" Website

The terms of use of the aforementioned website are written in the masculine gender, but what is stated therein refers to both women and men.

Terms of Cancellation of a Transaction – The Clinics Network

Right of Cancellation If it is a product: The customer has the right to cancel the transaction within 14 days from the date of receipt of the product or from the date of making the transaction, whichever is later, without the need for a reason.
In the event that the service is ongoing (whether for a specific period or not): The customer has the right to cancel the transaction within 14 days of the transaction or from the date of receipt of the contract/due diligence form, whichever is later, whether or not the service has been provided.
Regarding one-time services: The transaction can be canceled up to 14 days from the date of the transaction or from the date of receipt of a document containing the details of the transaction, whichever is later, provided that the cancellation is made at least two business days before the date of the start of the service.

1. Method of cancellation Cancellation notice will be given by telephone or e-mail to: [email protected] .
2. Refund In the event of a product cancellation, the customer will receive a full refund of the amount paid, excluding shipping charges (if any), within 14 business days from the date of receipt of the cancellation notice.
   In the event of the cancellation of a transaction in which an ongoing service was purchased that has already begun, the customer must pay the relative consideration for the service that has already been provided. If we buy a product card that includes a discount, in the event of cancellation, the refund will be made according to the company's price list for a single treatment.
   In any case of cancellation, a cancellation fee of 5% of the transaction price or NIS 100, whichever is lower, will be charged.
3. Product Return : It is the customer's responsibility to return the product to the company in good condition and without use, in its original packaging, within 7 days from the date of delivery of the cancellation notice.
4. Return cost : The cost of returning the product will be borne by the customer, unless the product is defective or does not match the order.
5. Cancellation Restrictions : Products manufactured specifically for the customer, perishable products, or products that have been opened and are non-returnable for health or hygiene reasons cannot be canceled.
6. Changes to the Terms : The Company reserves the right to change the cancellation terms from time to time, subject to any law.

Note: These Terms are subject to the Consumer Protection Law and its accompanying regulations. In the event of a contradiction, the provisions of the law will prevail.

Transaction Cancellation Terms – Subscription Letters

a. The subscription letter will take effect as of the determining date and as long as the subscription fee is paid in full.
With regard to the validity of the subscription letter, the provisions regarding the validity, cancellation and modification of the membership form to which it is attached will apply, as they are prescribed
In accordance with the general terms of the subscription letter and in accordance with the provisions of the law. Notwithstanding the aforesaid, and notwithstanding the provisions regarding the validity of the subscription letter
stipulated in the aforesaid General Terms, the Company will be entitled to cancel the subscription letter if it decides to cancel it or not to renew it, from any
reason, and as the case may be, to all customers in the event of termination of the engagement between the Company and the Service Provider in the event that the Company has not reached an arrangement
with an alternative service provider, in which case customers will be given 60 days' advance notice which will be communicated to customers by the company and/or supplier
Service.
C. Cancellation by the Customer: It is clarified that the Client is entitled to cancel the subscription letter at any time. The cancellation will be valid at the end of the calendar month receiving
The customer's notice in the company. If payment was made by the customer for the subscription letter for the period following the cancellation, the part will be refunded to the customer
The proportion of the payment he paid for the period following the cancellation of the subscription letter. The subscription letter will be canceled within 3 business days from the date of delivery of the
Notice of cancellation to the company. If the cancellation notice was sent by registered mail, the subscription letter will be canceled within 6 business days from the date of sending the notice
Cancellation. It is clarified that the customer will not be charged a cancellation fee for cancelling the subscription letter within 30 days from the date of joining, and to the extent that services are consumed,
The customer will bear the costs for the services.
D. Cancellation by the Company: The Company may cancel this subscription letter at any time and for any reason, provided that it has notified of the cancellation of the subscription letter
In writing to its customers 30 days prior to its termination. If the company cancels the subscription letter for any reason, the monthly payments will be stopped from the date of
The Company's notice of the termination of the service.
In addition to what is stated in the general conditions of the membership form to which this letter of subscription is attached, the validity of the letter of subscription, in relation to each of them
of the Customers, shall automatically expire upon the cessation of payment of full or part of the subscription fees to the Company on time in accordance with the Law.
For the avoidance of any doubt, it is clarified that on the date of expiration, cancellation or termination of the validity of this subscription letter, for any reason whatsoever, the entitlement of
The Client to receive the Services in accordance with this Letter of Subscription.